FAQ

Below are some of our common questions about orders

Shipping & Returns

Where do you deliver to?

We currently only provide delivery within the UK.

Processing Times

Our items are handmade to order and processing times will vary depending on order volumes. Please allow 1-2 weeks for your order to be made and shipped. This excludes items released within our drops.

How long does shipping take?

UK orders can be expected to be 3-5 working days once your order has been shipped.

Do you accept returns & exchanges?

We do not accept returns or exchanges.

Products

Washing Instructions

We would recommend hand washing with a gentle soap and laying flat to dry.

Custom Orders

Custom bags & clothing are available upon request.

Examples of custom requests we can accept:

  • Custom colourways
  • Custom sizes
  • Length of bag handles

Submit your custom request by sending us a DM on instagram.